Updated November 12th, 2021
Domestic Cancellation due to Coronavirus Travel Restrictions (applicable to the Guest Name / Address on the booking):
Where a guest cancels due to Government restrictions that are either not removed as expected, extended, imposed or reimposed, the customer will be offered a credit note (to be used within 12 months), where such an offer is at the absolute discretion of Private Properties.
Private Properties reserves the right to withhold some monies to cover the administrative expenses and other losses, dependent on when notice of cancellation is given by the guest.
International Cancellation due to Coronavirus Travel Restrictions:
We will accept bookings from International travellers for stays from April 1st, 2022, unless you hold an exemption to enter Australia. We will continue to review this date as border closures are updated.
For further information please refer to our Booking Terms & Conditions.