Updated 22nd February, 2022
Cancellation due to Coronavirus Travel Restrictions and Testing
Where a guest cancels due to travel restrictions that are either not removed as expected, extended, imposed or reimposed, or a positive COVID test, the guest will be offered a credit note (to be used within 12 months), where such an offer is at the absolute discretion of Private Properties. Private Properties reserves the right to withhold some monies to cover the administrative expenses and other losses, dependent on when notice of cancellation is given by the guest.
In addition, for guests travelling from outside of Western Australia, the guest shall comply with all Government (Federal and State) COVID-19 vaccination, testing and entry requirements into Western Australia. Where the guest does not meet a vaccination or testing requirement prior to departure from the guest’s home location, the guest will forfeit any and all monies paid.
If your booking is arriving within the next 6 months – your payments are non-refundable, however if we are able to rebook the properties for your dates, we can either refund your payment less a $200 cancellation fee or your money can be placed in credit for future use with no cancellation fee applied.
If your booking is arriving more than 6 months in advance – we will refund your payments less a $200 cancellation fee or your money can be placed in credit for future use with no cancellation fee applied.
The Booking Agent, PPA, recommends that the Guest takes out comprehensive holiday cancellation and protection insurance with a reputable insurance company to cater for any unforeseen circumstances which may arise including accident, ill health or any other matters beyond the Guest’s reasonable control.
For further information please refer to our Booking Terms & Conditions.