Effective April 24, 2020
Cancellation due to Coronavirus – the following terms have been added to our cancellation policy in light of the COVID-19 crisis:
We are offering guests a postponement of their booking without penalty to another time/and or property, this must be reserved within 12 months of the original booking. Your deposit will be held as a credit for the new booking.
Once your booking has been confirmed and receipted by PPA, any payments are non-refundable. However, if the booking is cancelled and we are able to re-book the property for your dates, we will refund your payment/s less a $200 cancellation fee.
The Booking Agent, PPA, recommends that the Guest takes out comprehensive holiday cancellation and protection insurance with a reputable insurance company to cater for any unforeseen circumstances which may arise including accident, ill health or any other matters beyond the Guest’s reasonable control.
For further information please refer to our Booking Terms & Conditions.