All our holiday houses are much-loved private homes containing personal belongings and household items that we need to protect. The security bond is paid by you on the acceptance that if damage were to occur during your stay, you would be accountable for the cost of repair. Please notify your property manager of any breakages or damage as soon as possible, so repairs can be arranged in time for the next guest.
The bond also covers instances where extra cleaning is required, over and above the standard cleaning time of the property, or breaching our Terms and Conditions. For example: using the property as a venue for a function, wedding or party, excess noise etc.
The bond will be refunded to your nominated bank account or credit card depending on the method of payment you chose once the property has been inspected and cleaned. Please allow up to 7 days for this process to be completed. You will be notified by email once the bond has been refunded.